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RIDGID’s Lifetime Service Agreement makes repairing or replacing your eligible tools simple with the Service Direct Program. Simply ship your tools using the provided fedex shipping label, and our factory trained technicians will return your tool(s) or batteries back to you in as little as 14 days – no service center required.

1. Register tools & batteries
2. Submit a claim for eligible tools or batteries
3. Print free shipping label & ship tool
4. Receive repaired or replaced item within 14 business days

Ineligible Product Categories

The following product categories are not eligible for RIDGID Service Direct.

Power Tools

• Tile Saws
• Table Saws
• Scroll Saws
• Compressors
• Bandsaws
• Planers
• Miter Saws
• Joiners
• Stands
• Drain Augers

Outdoor power

• Generators
• Pressure Washers

If you need assistance with the above tools, visit an authorized service center or contact us.