If you are getting help or support or are in any way involved with Cardiff’s Social Care services (either Children’s or Adults) and you have something to tell us then we’d like to hear from you.
We know it’s often easier to talk to someone. If you would like to speak to our complaints officers please use the details below:
Social Services Complaints Officer (Children's Services)
029 2087 3663
Monday to Friday, 8:30am to 5pm
If you want independent advice here are some organisations who could help you.
Children's Commissioner
Freephone: 0808 801 1000
Free text: 80800 (start your message with COM)
Parents Federation (for people with a learning disability and their families)
029 2048 3320
Cardiff Patients Council (mental health)
029 2033 6373